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Forum Discussion
Lilybetty
Apr 21, 2021Aspirant
Wx6120 extender, says incorrect password
I have the right password, it keeps saying it’s incorrect, please help I’ve done the reset and that didn’t work
plemans
Apr 21, 2021Guru - Experienced User
You have the EX6120?
What firmware is on it?
What router is it connected to?
Did you set it up using wps or using the installation assistant?
Lilybetty
Apr 21, 2021Aspirant
Yes that’s the model , I don’t know what you mean by firmware ?
Connected to a Vodafone router using wps as just got an error message when on computer
Thanks
Connected to a Vodafone router using wps as just got an error message when on computer
Thanks
- plemansApr 21, 2021Guru - Experienced User
firmware is the software (firmware) running the device.
Vodafones wps function doesn't always work as it should.
Try factory resetting the extender (push and hold reset for 7-15 seconds while extender is powered on), then reinstall it using the installation asssistant and NOT WPS.
- LilybettyApr 21, 2021AspirantAll the green lights are on so I presume the wps worked. I tried resetting it but I can’t do the computer way as I get this screen...
- plemansApr 21, 2021Guru - Experienced User
When you were resetting, did you push and hold reset for 7-15 seconds while it was powered on?
WPS can get coded different and even though the colors show proper, it not work right.