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Forum Discussion
umbrellanet
Jul 16, 2019Follower
X6S Range Extender (EX800) and X4S router - connection but no internet access on devices
Hi, I am trying to use an X6S range extender (EX8000) with my X4S router - however, devices can connect to the extender, but there is no internet access. I have reset both the router and extender to...
Christian_R
Jul 26, 2019NETGEAR Employee Retired
Hello umbrellanet - Please factory reset the extender by holding down on the reset button for 15+ seconds which is located on the back of the extender. After doing so, you'll be able to run through the extender's setup instructions again.
~Christian