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Loue557's avatar
Loue557
Aspirant
Feb 19, 2021

Xbox One won’t connect to Wifi Extender

Hello all. My Xbox One won’t connect to my ac1200 wifi range extender. it won’t connect to the 2GHz band or the 5GHz band, or the ethernet, yet my playstation will connect to all. why is this? sorry f...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 11, 2021

Hi Loue557, may we know if you are still experiencing the issue?

  • Loue557's avatar
    Loue557
    Aspirant
    Mar 13, 2021
    Yes
    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Apr 13, 2021

      Hi Loue557, do you have a static IP set on your Xbox? We'd recommend contacting our support team for a more immediate solution. The link and number below may help.

       

      https://www.netgear.com/home/contact-us/default.aspx

       

      You can also call the number below.

       

      1-888-NETGEAR (1-888-6384327)