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tgordon's avatar
tgordon
Follower
May 18, 2017
Solved

12 digit serial number - can't register.

In other threads it says this problem is solved ... but it appears solved means nobody has an answer before the thread times out.   The problem is that my wireless AP has a 12 digit serial number a...
  • ElaineM's avatar
    May 19, 2017

    Welcome to the community, tgordon

     

    I suggest that you contact our customer care team at customer.service@netgear.com.

    Give them all your details for registration and also a copy of the receipt.