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Tesla3327's avatar
Tesla3327
Initiate
Nov 06, 2020

2.4 GHz devices disappear from attached devices list

Hello,

 

I have a Netgear R6400V2 WiFi router running firmware V1.0.4.102_10.0.75. This problem occurs regardless of browser/OS used to access the attached list.

 

So I've only noticed this recently, but I do not recall this happening before I updated to the latest version. While I have no issue connecting devices to my 2.4 GHz network, occasionally the devices that are attached to it do not show up on the list of attached devices until I reboot the router. I can't seem to replicate it reliably, but its happened a few times this past week.

 

Any insight in what may be causing this would be appreciated.

 

2 Replies

  • plemans's avatar
    plemans
    Guru
    Nov 07, 2020

    If this started happening after a firmware upgrade, have you tried factory resetting the router and doing a clean install on it (not from backup)?

    If that doesn't help, you can always downgrade the firmware. 

    • Tesla3327's avatar
      Tesla3327
      Initiate
      Nov 09, 2020

      Thank you for responding! Might not have time to do a "Fresh Start" anytime soon but once I do I'll update the thread if it worked or not...