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Forum Discussion
Solved
2.4 ghz not password protected
Currently, my 5 ghz is password proteted but my 2.4 ghz is not. When I go and select this security option WPA2-PSK [AES] and add a password on it, it does not show that a password is needed. I would ...
Thank you for the update. Did you try to reset the Cable gateway? If not yet please do so and set it up again and see if that resolves the issue.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
> [...] I there a way to make it secure beyond what I am doing?
There should be, but how many of us know what you're doing?
> [...] I have tried resetting multiple times. [...]
"tried" how, exactly? What happened whan you did whatever you did?
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for
"Factory Settings" and "Specify Basic WiFi Settings". Is there a
non-empty passphrase for both radio bands?
I have already read through the documentation and reset to factory settings as described in the manual. That is why I have asked this question on the forum, as the current documentation was not helpful in resolving my issue.
Thank you for the update. Did you try to reset the Cable gateway? If not yet please do so and set it up again and see if that resolves the issue.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team