NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dreamtuner
Sep 05, 2024Aspirant
2.4 GHz Vanished on Netgear R6220
My R6220 is on Firmware v1.1.0.114_1.0.1. Since a few months ago, none of my devices could find the 2.4GHz SSID no matter what. The 5GHz band is working perfectly fine, however. Below are the steps I...
FURRYe38
Sep 05, 2024Guru - Experienced User
Try a 30-30-30 reset on the router then setup from scratch. First see if the default 2.4Ghz radio is seen by your devices. If so, then change to your custom SSID name.
If this fails to fix this, you may need a new router. The 6 series is getting up in age.
- dreamtunerSep 05, 2024Aspirant
Thanks. I have already set it up from scratch, but unfortunately the problem persists. The default name (SSID) has also not been detected by any of the devices as well. My first thought was that it's done after all these years of nonstop use.
- FURRYe38Sep 05, 2024Guru - Experienced User
Can disable the wifi radios on the router and install maybe a EX series model wifi extender that has AP mode and connect it up for wifi as an alternative solution, otherwise, maybe time for something new.
- dreamtunerSep 05, 2024Aspirant
I will probably go for another brand this time. Appreciate your help!