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SatishR6220's avatar
SatishR6220
Aspirant
Feb 26, 2017
Solved

2.4ghz not connecting R6220

Hi Netgear Community,   2.4 ghz bandwidth has stopped connecting on all devices (laptop, ipad, iphone). 5 ghz is fine. I tried factory reset, it didnt help. Firware is upto date (V1.1.0.34). When ...
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Feb 28, 2017

    Hi SatishR6220,

     

    1. Are the devices able to connect to the 2.4GHz band but are not able to go online?

    2. You can try changing the wireless channel.

    3. You can try changing the mode.

    4. You may also try re-flashing the firmware then reset and reconfigure the router.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 06, 2017

Hi SatishR6220,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

SatishR6220's avatar
SatishR6220
Aspirant
Mar 10, 2017

Hi Dexter,

 

I read one one of the blog topic to hold on reset button for 20 sec. (earlier I had rest just holding it probably 4-5 sec). I dont know how but it worked after resting with '20 sec' rule.

I will update after testing it for one more week.

Best

Satish

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Mar 13, 2017

    Hi SatishR6220,

     

    Thank you for providing an update. Please keep us posted.

     

    Regards,

     

    Dexter

    Community Team