NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
$200 charge? I was told to pay it to get additional support. Did I get scammed?
My router locked me out this morning. All my devices are connected, I just can't get in yet to add new ones. I have a call scheduled with a senior technician for Monday afternoon to reset the network...
total scam. Start a charge back.
There's a ton of these that pop on google that look legit but aren't.
We can probably help you with your issue on here for free. We'd need a few more details.
1. what router do you have?
2. what firmware is on it?
3. what modem/gateway is it connected to?
4. A little more description of the issue/error you're getting is helpful. Screenshots of the error can help too