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EricHoover's avatar
EricHoover
Aspirant
Jun 19, 2016
Solved

5g band not showing up anymore

Hi, i recently purchased an AC1200 Router and after i set it up, for about 4 hours i had a 5g band network running from it, then all of a sudden it disapeared. The network genie app says that the 5g ...
  • Retired_Member's avatar
    Retired_Member
    Jun 20, 2016

    You're Welcome!

     

    Try a factory default reset ...push reset until power LED flashes this will reset all user settings and use defaults listed on router label, if these defaults don't work you may have a hardware problem which means replace the router.