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Forum Discussion
Solved
5ghz has vanished on all devices apart from one (technicolor DWA0120)
My phone attaches to the 5ghz channel and also the 5ghz on the range extender but our other 3 devices can't see the 5ghz. How do I enable full visibility of the 5ghz? There is a pic attached of the...
go to netgear.com/support/ type in your extender model number. it'll take you to the support site for your device with manual, firmware, troubleshooting.
Do your devices see the technicolor 5ghz? if they don't see the technicolor or the netgear, they're probably not 5ghz capable.
Ah ok, I will have a look at the model numbers, i'm a bit of a novice at this. do you know how i access the netgear router admin? I had a thought, I should check that 5g is enabled for all devices on there
go to netgear.com/support/ type in your extender model number. it'll take you to the support site for your device with manual, firmware, troubleshooting.
Do your devices see the technicolor 5ghz? if they don't see the technicolor or the netgear, they're probably not 5ghz capable.