NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

garyalan59's avatar
garyalan59
Follower
Jan 30, 2018
Solved

AC 1200 R6120 not accessible by my Amazon Fire TV

 Just replaced my Cisco wireless router with a NETGEAR AC 1200 Model R6120. Got the 6120 up and running for internet access, but the TV says the router is out of range and cannot be accessed. Current...
  • DexterJB's avatar
    Feb 06, 2018

    Hi garyalan59,

     

    1. What is the firmware version of the router?

    2. Are your other devices (smartphone, tablet, laptop) able to connect to the router at the distance where the Amazon Fire TV is located?

    3. Is the Amazon Fire TV able to detect other wireless networks?

    4. Have you tried changing the wireless channel?

     

    Regards,

     

    Dexter

    Community Team