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Forum Discussion

reachchandra's avatar
reachchandra
Follower
Apr 12, 2017
Solved

AC-1200 Smart WiFi Router with External Antennas stops working again and again

Hi  , I have brought  a new router  . I have lease line connection in my office .  I have configured the router and it works well for some time , then it disconnects  from the internet  .  I tried with other netgear router, there is no disconnection  . whenever this happens i rebooted the router  and it start working again but after 10 minute or so it disconnect's . pls advice is there any problem with the router or i am missing some point  .  

 

After configuration  , one need reboot the router again and again.  

 

Prakash Chandra  

976 330 3421 

India

 

 

Troubleshooting
  • DexterJB's avatar
    DexterJB
    Apr 13, 2017

    Hi reachchandra,

     

    Please try resetting the router to factory defaults. If the issue persists, you can try re-flashing the firmware then reset and reconfigure it again.

     

    Regards,

     

    Dexter

    Community Team

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Apr 13, 2017

    Hi reachchandra,

     

    Please try resetting the router to factory defaults. If the issue persists, you can try re-flashing the firmware then reset and reconfigure it again.

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Apr 18, 2017

      Hi reachchandra,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team