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Forum Discussion
Jayfisch
Jul 30, 2022Aspirant
AC 1750 smart router connection issue
All lights on the AC 1750 are on and white. All devices in home show Wi-Fi signal is there and it’s connected. But can’t use Internet from any device; Says to check Internet connectivity. I have no id...
Kitsap
Jul 30, 2022Master
In order for others to help you, you will have to provide additional information. To start. AC1750 is not a model number it is a marketing rating for capacity. A Netgear model number will most likely start with an R. Look on the label of the router.
Your unspecified router is connected to a modem/gateway. Possibly supplied by your internet service provider. You need to provide the brand name and model number of the device. Again, look on the label on the device.
As a blind shot in the dark, power down (remove the power cord connection) on your modem/gateway. Do the same for your router. Let both set for a few minutes. Connect the power cord and boot up the modem/gateway. Give it plenty of time to boot and stabilize then power up your router. Give it plenty of time to boot and stabilize. Check you access to the internet..