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Forum Discussion
AC 1750 smart router connection issue
All lights on the AC 1750 are on and white. All devices in home show Wi-Fi signal is there and it’s connected. But can’t use Internet from any device; Says to check Internet connectivity. I have no id...
Thank you for your response. Here is some better information. The unit is an R 6400 smart router. My mom has been using it for at least a couple of the years with no problem Until now. All the lights are white and the devices in the room including two iPhones, TV and Nook detect the Wi-Fi Single but none can use it. Messages say check Internet connection. I’ve tried resetting and rebooting both router and modem With no effect.
Jayfisch wrote:
I’ve tried resetting and rebooting both router and modem With no effect.
What was that modem?
If you mean that you have used the "reset" button on the back, you'll need so set it up from scratch. The Quick Start guide could help there.