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Forum Discussion
AC 1750 smart router connection issue
All lights on the AC 1750 are on and white. All devices in home show Wi-Fi signal is there and it’s connected. But can’t use Internet from any device; Says to check Internet connectivity. I have no id...
Jayfisch wrote:
I’ve tried resetting and rebooting both router and modem With no effect.
What was that modem?
If you mean that you have used the "reset" button on the back, you'll need so set it up from scratch. The Quick Start guide could help there.
The modem is a Hitron Tech. EN2251. All 3 modem lights are lit blue as well as all router lights lit white. I have tried pushing/holding the reset button on back of router for at least 30 seconds and I've unplugged both units for at least 30 seconds.
As I mentioned, all devices "see" the wifi signal but none can use it. Seems like an odd problem to me. I hope you can help.
Thanks!
Jay