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trounoir's avatar
trounoir
Aspirant
Mar 07, 2018
Solved

AC 6220: cannot connect to 5GHz in access point mode

Hi,   I have upgraded to the latest version of the firmware today, and I still see this problem: whereas I can connect to both 2.4Ghz and 5GHz networks in the default mode (with the 192.168.1.0/24 ...
  • michaelkenward's avatar
    Mar 08, 2018

    Did you factory reset the beast after the firmware update?

     

    Is the 5 GHz SSID broadcasting and visible?

     

    Tried changing the wifi settings?

     

    Is the Region correct?

     

    There is a manual for the R6220 somewhere at the end of this link:

     

    >>> R6220 | Product | Support | NETGEAR <<<

     

    See page 119.

     

    Remember, wifi is a two-way thing. The clients also have to play ball. Have you told them to forget the 2.4 GHz connection and set up the wifi link from scratch?