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BulldogUK's avatar
BulldogUK
Initiate
Oct 12, 2021

AC 797 CARD READER NOT READING SIM CARD

Hello community,

 

Does anyone know what the problem would be as my sim card holder is not reading my sim card, I am getting the message that the "sim card is not inserted", I have checked to see if the sim card is working at my local mobile shop and it is.

 

It was working fine until yesterday evening when I got the warning sign saying the above message, it is only a couple of months old and wouldnt expect this thing to have happened this early on.

 

Solutions would be much appreciated

 

Steve

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Netgear has set up a community forum specifically for the Mobile Router products. Most of the people who watch that forum are more likely to have experience with mobile routers and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard

    Thank you