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AC1200 - I JUST MOVED IT AND NOW CAN'T RECONNECT. ;-(
yes, i've tried the instructions, but am totally lost, and my tech support expired a month ago, though i didn't need it then.
THANK YOU for your very informative reply, and i'm sorry mine OP was so lamely vague. Here's some more info:
First, i have the AC1200 Wifi Range Extender model EX6150v2...but the "associated products spot above wouldn't allow me to enter that. It only showed the EX6120. (SN #4LV91954A4A26)
I bought it four months ago, did a "quick install" - and now i'm not even sure how i accomplished that - i THINK through the NightHawk app - and my wifi service SEEMED to be better for a time. Though lately it's been back to terrible again, so i thought i would reset the whole thing. I unplugged it and moved it back to my office (near my Arris D13D modem/router). Started through the instructions: plug it in to an outlet near the router, wait for the green light...and then i didn't know my passwords for the network, the router, etc....and that's kinda where everything went bonkers. I tried resetting the router, and just then could never get anything to connect. I googled a bit, found out that my customer service with NetGear ceased a month ago (i had realized there was a 3-month limit), found the support community and here i am. đ
Again, thank you for your reply.
I will go through all the reset steps you suggested and see if this gives me a light at the end of the tunnel.
jtn2 wrote:
Started through the instructions: plug it in to an outlet near the router, wait for the green light...and then i didn't know my passwords for the network, the router, etc....and that's kinda where everything went bonkers.
The passwords etc are probably down to your Arris D13D modem/router.
The EX6150v2 just hitches a ride on that.
I bought it four months ago, did a "quick install" - and now i'm not even sure how i accomplished that - i THINK through the NightHawk app - and my wifi service SEEMED to be better for a time.
Apps are the devil's plaything. Try to find a way to set it up that avoids apps. Look for help in the manual.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
what are your suggestions about moving the extender once it's been set up? I put it halfway between the router and our living area where the wifi gets pretty bad, and i'm thinking of moving to the far side of the living room, mainly so it's also in a less-conspicuous place. will i need to reset anything?
jtn2 wrote:
what are your suggestions about moving the extender once it's been set up? I put it halfway between the router and our living area where the wifi gets pretty bad, and i'm thinking of moving to the far side of the living room, mainly so it's also in a less-conspicuous place. will i need to reset anything?
Once you have set up the EX6150v2, you should be able to move it from place to place and it will remember the settings.
While it might be good to make it less-conspicuous, you should think about the distance between the router and the places where you want the wifi. If you look at Netgear's advice you should see that the best place is half way between the router and the wifi clients, the things you want to connect to the wifi. What you don't want is to put the repeater in the same place as the wifi clients.
But try putting the repeater wherever you like. Then see what happens.
One thing to consider is if you want to use the repeater to provide a wired (LAN) connection to things. That will limit your choices.
Don't forget that you are playing with an extender first made in 2015, with the wifi standards of that time. If you can't get it to deliver the network connection that you want, you may have to think about updating your hardware with something that matches the latest wifi standards. It all depends on what you are doing.