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Forum Discussion
AC1200 connects to main network but not guest network on new router
I have a Netgear extender model AC1200 My router is a Fritzbox 7530, newly supplied from Zen Internet The extender connects to the main network using WPS no problem, but I need it to connect to the...
Jenny_Wren wrote:
I have a Netgear extender model AC1200
Which one? Netgear makes a lot of extenders with that tag.
AC1200 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Look at the label on the device for the model number.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.