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Forum Discussion
Jenny_Wren
Jul 13, 2022Aspirant
AC1200 connects to main network but not guest network on new router
I have a Netgear extender model AC1200 My router is a Fritzbox 7530, newly supplied from Zen Internet The extender connects to the main network using WPS no problem, but I need it to connect to the...
plemans
Jul 14, 2022Guru - Experienced User
Try factory resetting the extender.
Push and hold reset for 7-15 seconds while powered on.
Then install it using the installation assistant and NOT wps.
Here's a video of using it.
https://www.youtube.com/watch?v=yJVklshxBMk
That'll let you choose which network you want to connect it to during setup.
Jenny_Wren
Jul 22, 2022Aspirant
Hi there
Thanks for getting back to me. I can see NETGEAT_EXT on my list of networks. When I click on it. it tries for ages and then returns a message "open, not connected". On www.Wimyfiext.net I get the message "You are not connected to your extender's WiFi network"
- Jenny_WrenJul 22, 2022Aspirant
*NETGEAR_EXT sorry for typo
- michaelkenwardJul 22, 2022Guru - Experienced User
We still don't know what this AC1200 is.
When I click on it. it tries for ages and then returns a message "open, not connected".What are you clicking on? What returns that message?