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Forum Discussion

Follower

Dec 31, 2017

Solved

AC1200 R6120 ROUTER

I just bought the router and the internet light is on but it wont let me use the internet.

Troubleshooting

DexterJB
Jan 18, 2018
Hi Fvckzae55,

1. What is the color of the Internet LED?

2. Are you able to go online when bypassing the router and connecting straight to the modem?

3. The links below may help out in setting up the device.

http://kb.netgear.com/app/answers/detail/a_id/22697

http://kb.netgear.com/app/answers/detail/a_id/22717

Regards,

Dexter

Community Team

NETGEAR Moderator

Jan 18, 2018

1. What is the color of the Internet LED?

2. Are you able to go online when bypassing the router and connecting straight to the modem?

3. The links below may help out in setting up the device.

http://kb.netgear.com/app/answers/detail/a_id/22697

http://kb.netgear.com/app/answers/detail/a_id/22717

Regards,

Dexter

Community Team

NETGEAR Moderator

Jan 29, 2018

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team