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airasel's avatar
airasel
Aspirant
Aug 19, 2019
Solved

AC1200 R6220 Gigabit Router

Hello, Netgear team i need a troubleshoot. My Router is R6220 with latest version of firmware V1.1.0.86 installed, and it's connected to optical fibre modem C-DATA/ONU. My service provider is Ra...
Troubleshooting
  • airasel's avatar
    airasel
    Aug 24, 2019

    Hi DexterJB I got a call from my ISP office today, they apologize to me and says this problem's with there cache server.

    I don't understand what that means?

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 20, 2019

Please post about this in the General Router forum:

https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-general

 

Thank you. 

airasel wrote:
Hello, Netgear team i need a troubleshoot.

My Router is R6220 with latest version of firmware V1.1.0.86 installed, and it's connected to optical fibre modem C-DATA/ONU.

My service provider is Radiant and my internet speed for regular basis 20mbps, for YouTube my provider give me 50mbps.

When download from YouTube I'm getting only 20mbps, my provider come to my house and connect my PC to optical fibre modem directly with Ethernet cable then i get 50mbps from YouTube.

They told me my router is getting old, i should change my router.

I've done with reset and reinstall the firmware nothing changes.

Should I need to change the router?