NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

airasel's avatar
airasel
Aspirant
Aug 19, 2019
Solved

AC1200 R6220 Gigabit Router

Hello, Netgear team i need a troubleshoot. My Router is R6220 with latest version of firmware V1.1.0.86 installed, and it's connected to optical fibre modem C-DATA/ONU. My service provider is Ra...
Troubleshooting
  • airasel's avatar
    airasel
    Aug 24, 2019

    Hi DexterJB I got a call from my ISP office today, they apologize to me and says this problem's with there cache server.

    I don't understand what that means?

DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 21, 2019

Hi airasel, may we know how are you testing the speed separately for the YouTube and for regular browsing?

 

Dexter

  • airasel's avatar
    airasel
    Aspirant
    Aug 22, 2019

    Hi DexterJB thanks for the reply, i can't test the speed separately, PC connect with Router then download from YouTube with IDM i get speed in seconds 2.537mbps to 2.570mbps thats mean line speed nearly 20Mbps, several times cancel or re-download attempt i get 6.276mbps to 6.396mbps nearly 48 to 50Mbps speed.

    Without Router i get decent speed from YouTube with IDM 5 to 6Mbps in seconds nearly 50Mbps of speed when my provider check, after this test they told me my Router's getting old should bought a newer one.

    • airasel's avatar
      airasel
      Aspirant
      Aug 24, 2019

      Hi DexterJB I got a call from my ISP office today, they apologize to me and says this problem's with there cache server.

      I don't understand what that means?