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Forum Discussion
jerry_tiger
Jan 07, 2022Aspirant
AC1200 R6220 won't connect to wifi after factory reset
Recently moved to a new apartment, had ISP change over service no problem. Wifi cut out the same night, ISP area outtage, fine. They fixed it within 24 hours, but my router stopped putting out wifi. ...
jerry_tiger
Jan 07, 2022Aspirant
It's a EN2251 DOCSIS 3.1 cable modem, but according to ISP (and indicator lights on device), the modem is not the issue. I'm trying to connect to the router's wifi network. I've tried with my Macbook, my iPhone, even tried a LAN connection with an HP laptop. The wifi network is named NETGEAR44 and requires a WPA2 password. I have tried using the password on the device's sticker, but it does not work.
michaelkenward
Jan 08, 2022Guru - Experienced User
jerry_tiger wrote:
It's a EN2251 DOCSIS 3.1 cable modem, but according to ISP (and indicator lights on device), the modem is not the issue.
Never trust an ISP. It is in the business of passing the buck.
My money is on the answer that plemans has suggested.
If that doesn't fix the problem,
What do the LEDs in the R6220 look like? What colour is the Internet LED?