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mdrobiul's avatar
mdrobiul
Follower
Oct 24, 2018
Solved

AC1200 R6220

I'm using V1.1.0.80_1.0.1 and experiencing random internet disconnects a few times a day. This problem started a couple weeks ago.

Troubleshooting
  • DexterJB's avatar
    DexterJB
    Oct 24, 2018

    Hi mdrobiul,

     

    Welcome to the community!

     

    If you have just recently updated the firmware, please make sure that you do a factory reset.

     

    Regards,

     

    Dexter

    Community Team

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Oct 24, 2018

    Hi mdrobiul,

     

    Welcome to the community!

     

    If you have just recently updated the firmware, please make sure that you do a factory reset.

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Oct 29, 2018

      Hi mdrobiul,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team