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AC1200 Smart Wifi Router - Firmware Update
Hi, Hoping I can have my issues solved here! I've downloaded Nighthawk and was told my Firmware is out of date. I am unable to open routerlogin.net since I do not know the admin / password info (a...
I rebooted the modem and it is fixed. Thanks everyone!
jtavana1 wrote:
I'm reaching out to my provider now, but not sure what else I can do.
Be prepared for them to blame the router.
On which, I see no sign here of what the modem is, if there is one, in front of this R6220.
Make and model?
This bit is supicious.
jtavana1 wrote:
As of this morning, I only have (3) devices on it and I'm back down to 3 down and 34 up. I restarted it to see if it would help and it did not.
My fault, it is a Netgear Cable Modem CM400.
jtavana1 wrote:
My fault, it is a Netgear Cable Modem CM400.
OK. That rules out one possible source of problems. Not a modem/router.
Being told I need to reboot the modem now, so we'll give that a try!
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
This is a nuisance because you then have to reconfigure the device all over again.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR SupportThe factory reset is more a "witchcraft" move than a technically informed solution, but it does seem to fix problems, especially on the wifi front. It is also the first thing that Netgear support will recommend.