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lsgoos's avatar
lsgoos
Follower
Nov 20, 2022

AC1200 Smart WiFi Router(R6230)

Please help.  Internet provider had an outage and after the outage was fixed only one of my three connected devices will connect using my router.  I tried to forget the router on the devices and try netgear again and that did not work.  Also tried unplugging router and reconnecting but that did not work either.

2 Replies

  • what modem/gateway is the router connected to? 

    What firmware is on the router? 

    when you connect devices to the router what actual error do you get? does it say "connected, no internet". Does the wifi not broadcast at all? What actually happens


  • lsgoos wrote:

    Please help.  Internet provider had an outage and after the outage was fixed only one of my three connected devices will connect using my router. 


    plemans has asked the usual key questions.

     

    You don't say much about the rest of your network and what these devices are. But the first move after any shutdown is to restart the network in the expected order:


    Be sure to restart your network in this sequence:

    • Turn off and unplug modem.
    • Turn off router and computers.
    • Plug in and turn on modem. Wait 2 minutes for it to connect.
    • Turn on the router and wait 2 minutes for it to connect.
    • Turn on computers and rest of network.