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Forum Discussion
jenkelly330
Jul 26, 2021Aspirant
AC1200 wifi cable modem router IP address being used by multiple devices
We often cannot connect to the internet. The error message states: "Another device on the network is using your computer's IP address. Try connecting again later.If you continue to have problems, cha...
plemans
Jul 26, 2021Guru - Experienced User
the C6220 (if thats what you have) is only rated to 200mbps for xinity. If you're paying for 800mbps, you'd need to upgrade to something that supports those speeds.
How many devices are on the network?
Is it only wired devices with issues? only wireless?
Devices on the 2.4ghz? devices on the 5ghz?
jenkelly330
Jul 26, 2021Aspirant
Our laptops are the issue and occassionally the tvs. We have 4 laptops, 4 cell phones, a couple of videogame systems, 3 smart tvs.....We believe, as you suggested, that we need to upgrade to a modem that supports 800mbps. Thanks for your input. :)