NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
AC1200 WiFi Cable Modem Router not accepting default password after factory reset
Hello, I'm trying to login and change the name and password on the wifi connection. I bought a AC1200 WiFi Cable Modem Router back in 2018 and kept the default network key until now. First, I...
> First, I created a Netgear account and I went to routerlogin.net [...]
Why? An account at netgear.com is unrelated to the "admin" account
on your router's management web site (routerlogin.net). And neither is
related to any wireless "network key".> [...] I downloaded the Nighthawk app [...]
Not necessary. Does it support your modem+router model?
> Any help would be greatly appreciated!
You might try this radical concept which works for some people:
https://en.wikipedia.org/wiki/RTFM
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for
"Types of Logins" and "Specify Basic WiFi Settings". Further reading
might not hurt, either.
> First, I created a Netgear account and I went to routerlogin.net [...]
Why? An account at netgear.com is unrelated to the "admin" account
on your router's management web site (routerlogin.net). And neither is
related to any wireless "network key".
> [...] I downloaded the Nighthawk app [...]
Not necessary. Does it support your modem+router model?
> Any help would be greatly appreciated!
You might try this radical concept which works for some people:
https://en.wikipedia.org/wiki/RTFM
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for
"Types of Logins" and "Specify Basic WiFi Settings". Further reading
might not hurt, either.