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AC1600 C6250 KEEPS DROPPING CONECTION
Internet was working fin until monday. I have had this router/modem for a year or so. I first called my internet provider to see if it was on their end. They said that it looked "weird" and that they ...
many times in apartment living, the isp sends the signal to all the outlets. this can drop the performance. If you have a splitter, remove it. Then hook up the modem and check the cable connections page and logs.
First thing. remove any splitters, amplifiers, attenuators from your coax line.
Also, move the C6250 to right where the coax enters the home. This prevents the wiring in the home being the issue. That way if the ISP does need to come out, it helps avoid them charging you. Usually, they're responsible for any issues external to the home. by moving the modem you've ruled out issues in the home. That only leaves the line or the modem.
Once you've moved it and turned it back on, see if it works. if it does or doesn't, log into it and get a screen snip of the cable connections page and the logs. Post those back here. It lets us gett a glimpse of the connection back to the isp.
I live in an appt and cant find where the Coax enters the home. Ill ask my neighbors if they know. I did find one splitter. This is the only coax cable in use in the house since we dont have cable TV.
I will have to do some digging around this weekend. Once I have completed all your suggestions, I will post the screenshot. Thanks for your help.
I will have to do some digging around this weekend. Once I have completed all your suggestions, I will post the screenshot. Thanks for your help.
many times in apartment living, the isp sends the signal to all the outlets. this can drop the performance. If you have a splitter, remove it. Then hook up the modem and check the cable connections page and logs.