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Forum Discussion
MaryT54
Aug 01, 2020Aspirant
AC1600 R6260 installation problem
Hi - I just purchased the AC1600 R6260 wireless router and I cannot get it to connect to our internet when following the install instructions. The old router was working, so I know that the modem and...
- Aug 02, 2020
You can get to the admin console with all the router settings by plugging a computer into the router with an ethernet cable. Open a web browser and type in 192.168.1.1 and you will be prompted for a password and it will lead you through the setup. Default is user: admin password: password . If it doesn't recognize the internet after it leads you through the setup then try messing with the Internet IP settings I mentioned in the previous post.
I know the struggle lol just dont give up! Once I got it working it actually increased my network speed by 3x.
antinode
Aug 01, 2020Guru
> [...] when following the install instructions [...]
Which "the install instructions"?
> [...] The old router was working, [...]
What was your "The old router? Maker? Model number?
> [...] so I know that the modem and cables are not the issue. [...]
What was your "the modem"? Maker? Model number?
> [...] Why isn't the internet connecting to this router? [...]
You do realize that the non-psychics in your audience can't see any
of your equipment, or what you're doing, or what happens when you do it,
right?
> [...] Please help! [...]
You first? Here's a radical concept:
https://en.wikipedia.org/wiki/RTFM
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Beyond the
basic set-up instructions, look for the LED descriptions and
"Troubleshoot".
- MaryT54Aug 01, 2020AspirantYour last paragraph would have been a sufficient reply.
- antinodeAug 01, 2020Guru
> Your last paragraph would have been a sufficient reply.
I had no way of knowing that, either. The preface was your own
personally customized guide to asking a technical question, in case the
product documentation was not enough on its own. You can keep it for
future reference. You're welcome.Does that mean that you found a solution to the problem (whatever it
was)? (Care to share?)- jccourtnAug 02, 2020Tutor
I had this same problem yesterday setting up a R6260 AC1600 wireless router. My solution was to set up the configurations manually in the Internet Setup tab. For some reason the router was defaulting to a static IP address. When I changed the "Internet IP Address" section to Get Dynamically from ISP it was finally able to recognize the connection. I also changed the "
Domain Name Server (DNS) Address" section to 1.1.1.1 and 1.0.0.1 for Cloudflare DNS but I don't think that is what ultimately fixed the problem.Also Netgear, the password that was provided on the routers sticker was not correct. If I wasn't an IT professional that would have caused a huge headache. Otherwise, it works great once configured properly.