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Forum Discussion
Mason01
May 09, 2022Aspirant
AC1600 won’t connect to internet
I have a net gear AC1600 and it has worked awesome for the 10 months I have had it. A few days ago it stopped connecting to the internet (device says WiFi has no internet connection). It works for ...
plemans
May 09, 2022Guru - Experienced User
What device do you have? AC1600 is a speed and not a model.
From your description, it sounds like a combo device.
A screen snip of the cable connections page (shows upstream/downstream info) and the event logs helps us check your connection.
- Mason01May 09, 2022AspirantIt is a combo device. C6250-100NAS Is what the box says.
How do I access those logs? It won’t even let me access the net gear nighthawk app currently.- plemansMay 09, 2022Guru - Experienced User
log in through the browser. go to 192.168.100.1 on your pc/laptop
what are the led's on it doing? (all of them, color, blinking, etc)
- Mason01May 11, 2022AspirantPower light is solids green. Download light will flicker on and off until it connects and then it’s solid, the upload light will flicker and then after about 15 minutes it restarts the process. All are green. 5GHZ and 2.4 GHZ are solid green entire time.