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Forum Discussion
AC1750 6400v2 Dual Band WiFi Router - unreliable 2.4Ghz connection
I've been using the Netgear AC1750 6400v2 dual band wifi router at home for about a year without issue. But recently, I cannot access the internet over the 2.4Ghz band. I have no issues connecting to...
What's the firmware on the R6400v2?
Hi, thanks for asking the firmware version question. The router's firmware was not up-to-date; I had tried updating it via the Nighthawk app during WiFi network setup, but received a few error messages so skipped it at the time.
But given your question, I managed to upgrade the firmware 'manually' without the app. It's now running V1.0.4.128_10.0.104, which I believe is the latest.Unfortunately, that didn't solve my issue: I can connect to the 2.5G WiFi network band, but I immediately ran into download rate issues.
I'm now going to try the next suggestion on this thread: manually setting a channel instead of relying on the auto feature.
What modem/ONT/gateway sits between the router and the Internet?
A gateway from Comcast/Xfinity. Picture attached.
You'll see a WiFi network listed on a sticker on the bottom of the device, but I'm pretty sure it's not active (or at least advertising) as I don't see the SSID when I look at WiFi options for connecting.