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Traz's avatar
Traz
Follower
Mar 16, 2017
Solved

AC1750 Ethernet ports 1 and 2 not working

The 1 and 2 ethernet ports on my R6400 have an amber light instead of the white light. They were both white at one time and I did not change the devices connected to them. I can unplug the eithernet ...
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Mar 19, 2017

    Hi Traz,

     

    An amber port light indicates that the devices connecting are using a 10/100Mbps connection. Please check the status on the router UI by navigating to Advanced > Advanced Home > Internet Port box > Show statistics and check the LAN speeds.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 19, 2017

Hi Traz,

 

An amber port light indicates that the devices connecting are using a 10/100Mbps connection. Please check the status on the router UI by navigating to Advanced > Advanced Home > Internet Port box > Show statistics and check the LAN speeds.

 

Regards,

 

Dexter

Community Team