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Solved
AC1750 hard wired ethernet connection
I am trying to use the ethernet jack on the AC1750 Dual Band WiFi Mesh Extender EX6250, and for some reason the laptop that I connect to it doesn't get internet access. When I remove the wired conne...
UPDATE: It turns out that my extender wasn't actually linking to the router AT ALL, so I didn't even have wifi capability working with it! I noticed the LEDs were turned off, it probably dropped the connection at some point and never re-established it (no wonder our wifi reception upstairs seemed to get worse), so I reconfigured it and we not only have much better wifi, I was also able to hard wire to the ethernet jack and operate my laptop that way (although with our improved wifi, I might not even need to do that anymore).
Thanks to everyone who tried to help and sorry I wasted your time now that I figured out the solutions.
Thank you for continuing this dialogue. My firmware version is V1.0.4.38 for the ROUTER. I don't know what it is for the extender, but since i bought the extender about a couple of months ago, and i am pretty sure I got the latest firmware at that time, the extender firmware should be curent.
I just went to the Netgear Genie tool (where I found the router firmware version) and they have something to check for the latest firmware for the router. According to that tool, I have the latest.
As far as doing a factory reset and starting clean, I am afraid to do that, with the possibility that it might create other problems and i can be worse off than I am now. At least things are "ok" presently, even if I can't do the hard wire to the extender, it might still be "passable" on wifi, but I am going to have to try it out for an extended time period to see for myself.
If you or anyone else has any suggestions for making this work besides starting from scratch, please let me know. Thanks!
UPDATE: It turns out that my extender wasn't actually linking to the router AT ALL, so I didn't even have wifi capability working with it! I noticed the LEDs were turned off, it probably dropped the connection at some point and never re-established it (no wonder our wifi reception upstairs seemed to get worse), so I reconfigured it and we not only have much better wifi, I was also able to hard wire to the ethernet jack and operate my laptop that way (although with our improved wifi, I might not even need to do that anymore).
Thanks to everyone who tried to help and sorry I wasted your time now that I figured out the solutions.