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Forum Discussion
Solved
AC1750, Internet suddenly not working
I've had this router for about 2 years without any problems at all, but suddenly (when i just built my pc, no idea if this is related to the problem) the internet stopped working (internet light on t...
Sorry for replying to this post months later, but I'd like to let you know that I finally fixed the problem by using an ethernet cable tool to fix the end of the cable. I didn't try this before because the cable worked as normal directly in my pc and on a networking switch i used since the router stopped working. I guess I was too rough getting it out one time
Dennis_ wrote:
Sometimes when I restart the modem and router there is internet for about 10 minutes until it disconnects again (both through ethernet on my pc and wifi on my phone).
What is this modem?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
Dennis_ wrote:
(internet light on the router is off).
According to the manual, off means "No Ethernet cable is connected between the router and the modem."