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Forum Discussion
AC1750 R6300V2 intermittent "no network connection" on 2.4g
First off, I am a complete novice when it comes to networking and computer hardware in general, so please excuse me if what I say doesn't quite make sense or I use the wrong terminology. Thanks. T...
taherte wrote:
To resolve a printing problem HP told me that I had to connect my desktop and laptop to the 2.4G network, not the 5G network.
That sounds like wonky advice.Is this printer on wifi, USB or wired Ethernet?
It is the wifi printer that has to connect at 2.4 GHz.
If the printer connects to the router, and you have set it up with ReadySHARE, then it doesn't matter how other devices connect to the network. In my case, I have a wired connection to the network, no wifi in the middle. I also have other devices that connect to the 5 GHz wifi and can see the printer on the network.
The key is usually to set the printer up with the printer maker's network utility.
Installing HP wireless printer software | Wireless Printing Center | HP® United Kingdom
The printer finds the wifi and then joins the network so that other devices can see it.