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C-Hop's avatar
C-Hop
Follower
Oct 06, 2017
Solved

AC1750 R6400-100NAS - instanllation deleted wifi from laptop

I just installed a new AC1750 (R6400) Netgear router. It appears that the installation genie has somehow deleted (it no longer even shows up as an option under Network & Internet settings) the WiFi ad...
  • DexterJB's avatar
    DexterJB
    Oct 11, 2017

    Hi C-Hop,

     

    1. Are you referring to the NETGEAR Genie program? If yes, you can always have it re-installed by downloading it from the link below.

     

    http://netgear.com/home/discover/apps/genie.aspx

     

    2. The NETGEAR Genie is not required for you to have the router operational.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 11, 2017

Hi C-Hop,

 

1. Are you referring to the NETGEAR Genie program? If yes, you can always have it re-installed by downloading it from the link below.

 

http://netgear.com/home/discover/apps/genie.aspx

 

2. The NETGEAR Genie is not required for you to have the router operational.

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 15, 2017

Hi C-Hop,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team