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AC1750 R6400 not connecting to internet
I was not connecting to the Internet and was quite certain it was a Spectrum/Charter outage although their tech support couldn't or wouldn't verify that. Several times I went through the process of r...
I believe the firmware is up to date but do not know the version number. The Internet supplier is Spectrum/Charter and the modem is a Cisco DPC3216. However the morning after I was having the experience everything worked as normal so the problem was definitely a Spectrum outage - it's just that Spectrum never admitted to that when I talked with their technical support staff. Nevertheless, thank your for your comments.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Review the user manual and quick install guides on how to set up this router:
https://www.netgear.com/support/product/R6400.aspx#docs
I believe the firmware is up to date but do not know the version number. The Internet supplier is Spectrum/Charter and the modem is a Cisco DPC3216. However the morning after I was having the experience everything worked as normal so the problem was definitely a Spectrum outage - it's just that Spectrum never admitted to that when I talked with their technical support staff. Nevertheless, thank your for your comments.