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Forum Discussion
AC1750 R6400V2 Slow with Centurylink Fiber
I have been using this same Router for 2 years with Cox Cable Modem. I paid for 150mbps/5mbps (Down/Up respectively). I never got that speed, but it was fast enough so I didn't complain (30/5). ...
gkeRT2021 wrote:
Hello,
Thank you for the information. I am surprised to hear that my Netgear router AC1750/R6400v2 is that old! I purchased it brand new in 2021 and it looks like you can still buy it new even now.
More a case of old technology. The original R6400 is from 2015, and "V" hardware updates arfenlt usually a great leap forward.
My main router is even older. I am not one pf those people who rushes out to buy a new model whenever it arrives. I just remind myself that being on the "cutting edge" can be painful.
I may do a factory reset on the R6400v2 to see if that changes the speed. At this point, it's more curiosity and understanding than anything else. Since both download and upload speeds are still faster using the R6400v2 on Fiber than when connected to Cable it's not a real issue, just a challenge to solve. Admittedly, though, I do want to get the full speed I am paying for since I know it's possible as seen with the C4000XG CenturyLink router.
Your call, but without a reset you are not making meaningful measurements. It isn't even a fair test of WiFi speeds. Faster Ethernet could deliver faster WiFi.
For example, are there Non-User configurable settings that will remain after factory reset EVEN AFTER I import a file of my settings I had exported prior to reset? I want to know if I need to do an inventory of all settings before factory reset, as I honestly don't remember everything I have changed.
Test it and see.
Another way to erase your previous Internet settings without clearing out all of the configuration might be to run the setup wizard for the router.
Check the bit in the manual Use the Internet Setup Wizard.
Yes...I decided to test and see. It took me some time, as I also wanted to screen shot all my OLD settings before making any changes.
Results:
I did the Setup Wizard first (even before you suggested it)...sadly, that didn't make much of a difference, but it was worth a shot.
I finally did a factory reset and then ran the Setup Wizard again and sure enough, I am now getting over 200Mbps both Download and Upload speeds! It's pretty amazing!
I have gone through all my screenshots, and the only real difference I can see are the changes on the Wireless Channel settings for both the 2.4Ghz and 5Ghz networks. It's important to note that these differences are between the settings after I ran the setup wizard without the factory reset, and then with the factory reset. I don't have a screen shot of the Wireless channels before the Setup wizard, and I don't feel like reimporting those settings just to check.
So..there it is! Factory Reset with Setup Wizard was the solution.
I hope this all helps someone else with the same issue.