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Forum Discussion

yousufak22's avatar
yousufak22
Aspirant
Feb 13, 2021

Ac1750 router login page redirects to create account page when I am already registered

Whenever I am trying to login to the router login page with admin and the set password, the page doesnt open and it directs to accounts.netgear page. Tried resetting the router admin password and it is still redirecting. Please suggest

4 Replies

  • Have you tried a different browser or pc? 

    Or clearing cache/cookies?

    Another thing to try is using the ip address of the router. 

    • yousufak22's avatar
      yousufak22
      Aspirant
      Hello there.
      I've tried on my mobile, my mac with the ip address of the router itself.. but it is still the same. It keeps redirecting to the official Netgear login page for registration when i have done it already.
      • plemans's avatar
        plemans
        Guru

        What actual router is it? AC1750 is a speed. 

        What modem is it connected to?

        What firmware is on it? 

        Did you try the app? 

        Or using its ip address to log in?