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Forum Discussion

Ginny4380's avatar
Ginny4380
Aspirant
Jul 13, 2021

AC1750

My router was working fine but I ran into some problems trying to reconnect my arlo cameras. Finally gave up  everything that was connected to the router  went offline and said I had no internet conn...
olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Jul 27, 2021

Hi Ginny4380,

 

We would like to do a follow-up on this one. Were you able to do shock reset?

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team

 

olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Jul 29, 2021

Hi Ginny4380,

 

Thank you for your response. We are sorry if still didn't work but if you want to work this out we will be more than happy to assist. If it is still in hardware warranty we can replace the router provided we did all hardware check.

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team