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nsham's avatar
nsham
Aspirant
Jan 10, 2021

AC1750/R6400 v2 Slow internet speed

I have Uverse Gig speed and hardwired from that router, I get on average 900mb download and around 750 upload but through the Netgear router using the same cable and connection, I barely get over 250.  I get faster speed on my phone and other devices NOT connected to the Netgear Device.

WMM and QoS are not enabled and the firmware is updated to V1.0.4.106_10.0.80.  No parental controls are enabled as well.  

I have seen on a few other posts that there was a bad firmware update a while ago and some users were able to solve the issue by downgrading....is that still the only fix?

3 Replies

  • what firmware do you have on it? 

    what gateway do you have? 

    Did you factory reset and do a clean install?

    make sure to leave disabled: qos, parental controls, access controls, and traffic monitoring. 

    also, att is notorious for using gateway/router devices which can cause a double nat. 

    https://kb.netgear.com/30186/What-is-Double-NAT

     

    FYI, WMM should be enabled. 

    • nsham's avatar
      nsham
      Aspirant

      Thanks for the response.....firmware is listed in the first post - V1.0.4.106_10.0.80

      I did a factory reset before posting the question

      I had a Linksys router and had no issuses with it and have been with ATT for years.

       

      I will try the factory reset again

      • plemans's avatar
        plemans
        Guru

        What att gateway is it? 

        Some routers have issues with double nat.