NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nsham
Jan 10, 2021Aspirant
AC1750/R6400 v2 Slow internet speed
I have Uverse Gig speed and hardwired from that router, I get on average 900mb download and around 750 upload but through the Netgear router using the same cable and connection, I barely get over 250. I get faster speed on my phone and other devices NOT connected to the Netgear Device.
WMM and QoS are not enabled and the firmware is updated to V1.0.4.106_10.0.80. No parental controls are enabled as well.
I have seen on a few other posts that there was a bad firmware update a while ago and some users were able to solve the issue by downgrading....is that still the only fix?
3 Replies
what firmware do you have on it?
what gateway do you have?
Did you factory reset and do a clean install?
make sure to leave disabled: qos, parental controls, access controls, and traffic monitoring.
also, att is notorious for using gateway/router devices which can cause a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
FYI, WMM should be enabled.
- nshamAspirant
Thanks for the response.....firmware is listed in the first post - V1.0.4.106_10.0.80
I did a factory reset before posting the question
I had a Linksys router and had no issuses with it and have been with ATT for years.
I will try the factory reset again
What att gateway is it?
Some routers have issues with double nat.