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Forum Discussion

The_Roman99's avatar
Nov 21, 2020
Solved

AC1900 C700v2 Connection Drops

I have had the Nighthawk AC1900 C7000v2 for awhile now and what seems like everyday now, I will lose connection and have to sit for a few minutes untill it reconnects. This has been happeneing for as...
  • plemans's avatar
    plemans
    Nov 23, 2020

    If you have any splitters, amplifiers, or attenuators in the coax line remove them. 

    Check the line for kinks, bends, poor/old/cheap/bad connectors. Also, check for loose connectors. 

    Move the C7000 to right where the coax enters the home and connect there. 

     

    Reason I say this is your log is showing line issues, power lissues. The dynamic range window violations are when power goes above/below spec. And you have many t3/4 errors. This together indicates a line issue/cmts issue.