NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AC750 extender model EX 3700 no Internet to access set up
I have had extender for a year so no support. Yesterday I had my router replaced, I was mid set up for the extender after a factory reset when I was booted for inactivity mid set up. Since then I can...
Try factory resetting the extender 1 more time.
Push and hold reset for 7-15 seconds while powered on.
Then to set it up, hardwire into it from a pc/laptop. Disable the pc/laptops wifi during setup so it doesn't default back to that connection.
Then set it up using the installation assistant and not wps.
What router is it connecting to?
Thx I will absolutly try that, however I can't work out what cable I would need to connect the extender to my laptop? Can you advise?
The extender was connecting to my Hub 3 Virgin router, as I can't set it up it's currently not connected to anything.
Retired_Member wrote:Thx I will absolutly try that, however I can't work out what cable I would need to connect the extender to my laptop? Can you advise? ----An ethernet cable. The EX3700 has an ethernet port you can hardwired a pc/laptop to. tends to make install faster/easier.
The extender does have an ethernet port but my laptop doesnt? Can you advise what kind of cable or adapter I would need to connect it to my laptop (post link or picture if poss, my laptop is brand new)