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Forum Discussion
AC750 extender model EX 3700 no Internet to access set up
I have had extender for a year so no support. Yesterday I had my router replaced, I was mid set up for the extender after a factory reset when I was booted for inactivity mid set up. Since then I can...
Try factory resetting the extender 1 more time.
Push and hold reset for 7-15 seconds while powered on.
Then to set it up, hardwire into it from a pc/laptop. Disable the pc/laptops wifi during setup so it doesn't default back to that connection.
Then set it up using the installation assistant and not wps.
What router is it connecting to?
Thx I will absolutly try that, however I can't work out what cable I would need to connect the extender to my laptop? Can you advise?
The extender was connecting to my Hub 3 Virgin router, as I can't set it up it's currently not connected to anything.
Retired_Member wrote:Thx I will absolutly try that, however I can't work out what cable I would need to connect the extender to my laptop? Can you advise? ----An ethernet cable. The EX3700 has an ethernet port you can hardwired a pc/laptop to. tends to make install faster/easier.
The extender does have an ethernet port but my laptop doesnt? Can you advise what kind of cable or adapter I would need to connect it to my laptop (post link or picture if poss, my laptop is brand new)
You don't have to connect to it wired for setup. It just tends to make things easier/faster. It should be able to be done wireless.
but you can get a usb---ethernet adapter. You can find a bunch of them.
https://www.amazon.com/s?k=usb+3.0+ethernet+adapter&i=electronics&ref=nb_sb_noss_2
Just make sure your new laptop has a usb 3.0 port (2.0 would work as well). Or if it has a usb-C adapter, then you'd want that type of usb adapter.