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Forum Discussion
Kevinf164
Jun 21, 2017Aspirant
Access control blocking all devices
I have a Netgear 6220 WiFi Router. Access control via the Genie app was working fine but lately as soon as you turn on access control it blocks all devices aand not internet access even though the N...
DexterJB
Jun 27, 2017NETGEAR Moderator
Hi Kevinf164,
1. What is the firmware version of the router?
2. Please try unblocking the devices and re-doing the Access Control for other devices you wish to block. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/23289
Regards,
Dexter
Community Team
DexterJB
Jul 05, 2017NETGEAR Moderator
Hi Kevinf164,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
- Kevinf164Jul 20, 2017AspirantThe firmware version I have is v1.1.0.42 Problem experiencing lately is when I switch on access control all devices are blocked. Looks like router is blocked instead of allowing individual devices to be blocked. Would setting router back to factory default solve the problem or are there other settings that will resolve why access control when switched on blocks all devices.