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Forum Discussion
TheFrench
Oct 11, 2016Aspirant
Access Point Mode not working anymore
Hello all, I have purchased a Netgear N300 wifi router WNR2000v5 in March 2016. I initially configured it as a AP as it was the recommended solution ( http://kb.netgear.com/app/answers/detail/a_i...
- Nov 02, 2016
Things happens unexpectedly. I would suggest that you contact support and ask for an RMA.
Tell them that your settings are lost and that you always need to reboot the router to get the connection back.
TheFrench
Nov 02, 2016Aspirant
Wow I am a bit shocked.. I basically bought this router new and was not expected to have trouble with it. Now I can't even play the guarantee because it is over.
I don't know why I bought a Netgear router..
ElaineM
Nov 02, 2016NETGEAR Employee Retired
Things happens unexpectedly. I would suggest that you contact support and ask for an RMA.
Tell them that your settings are lost and that you always need to reboot the router to get the connection back.
- TheFrenchNov 02, 2016Aspirant
DO you have the exact support number?
Because I try to call a support before coming on the forum, and I was on phone with indians people from a subcontractor company of Netgear, and they wanted me to pay 69$ or something to get my problem fixed, and to have unlimited support for a year etc.
- ElaineMNov 02, 2016NETGEAR Employee Retired
You can use the same number you called and give them the link of this community page.
Or submit an online case explaining all the things that we have done through my.netgear.com.