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Forum Discussion
WyzeInstall
Nov 13, 2022Aspirant
Add device to 2.4Ghz
I'm trying to add a Wyze Cam Pan v2 (indoor security camera) to my AC1750 R6400, however the Wyze can only connect to 2.4Ghz. How do I get the router to recognize the device - in non technical termin...
plemans
Nov 15, 2022Guru - Experienced User
1. do other devices work fine? Just the wyze camera with issues?
2. you don't need to force anything. You can turn off smart connect (if that router has it) to make sure to have separate 2.4ghz/5ghz networks. Then you just make sure to connect the phone to the 2.4ghz.
WyzeInstall
Nov 15, 2022Aspirant
Yes, the phone and Firestick work fine on Wi-Fi, albeit 5G. Only the Wyze camera will not connect, but I can't get a 2.4Ghz connection.
I did a search for "Smart Connect" from the routers search bar and I did not anything associated with my router.
- michaelkenwardNov 16, 2022Guru - Experienced User
WyzeInstall wrote:
I did a search for "Smart Connect" from the routers search bar and I did not anything associated with my router.
The manual for the R6400 does not claim to support "smart connect".